Legal
Privacy Policy
How we collect, use and protect your personal information.
Last updated: January 2025. This policy applies to ZenEdge Realty (ABN 00 000 000 000) and is governed by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We collect personal information you provide directly to us — such as your name, email address, phone number, and property address — when you submit an enquiry, book an appraisal, or contact one of our agents. We may also collect information automatically when you visit our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide real estate services, send you relevant property updates and market insights, and improve our website and services. By submitting a form on this website — a contact or property enquiry, an appraisal request, or a message to one of our agents — you agree to us using the information you have provided for these purposes, in accordance with this policy. We do not sell your personal information to third parties.
Disclosure of Information
We may share your information with our agents and staff to facilitate the services you have requested, with third-party service providers who assist us in operating our business (e.g. email platforms, analytics tools), or where required or authorised by law. Any third parties we engage are required to handle your information in accordance with applicable privacy laws.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. Our systems use industry-standard security measures including secure SSL connections.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or outdated. To make a request, please contact us using the details below.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact our Privacy Officer at ks@zenedgerealty.com.au or call 08 6249 5930. Zen Edge Realty, 20 Cheyne Way, Caversham WA 6055.